Support

Who do I contact, and how can I submit feedback?

In our ongoing pursuit of providing products and services of the highest quality, we aim to provide levels of unsurpassed customer support to all of our customers.

Feedback from our customers is vitally important to us to help us gauge what we are doing well and to inform us how we could do better.

We therefore offer users of our products a number of different ways to access this support mechanism, and as always our Sales and Technical Support teams are always available to provide technical / product specific assistance, answer questions, and resolve problems whenever they may occur.

Magstim Sales
e-mail: sales@magstim.com
Tel: +44 (0)1994 241111

Magstim Product Enquiries
e-mail: sam.jacobs@magstim.com
Tel: +44 (0)1994 240798

Magstim Service
e-mail: service@magstim.com
Tel: +44 (0)1994 242900

You can complete the Magstim Feedback Form by clicking on the following link:

http://tinyurl.com/6jgzz5c

Product Repairs

For further details and for e-mail and telephone technical support and advice (during UK business hours), please contact:

service@magstim.com

+44 (0)1994 242900

+44 (0)1994 242910

More about us

About Us

Magstim provides the means for neuroscientists to work with the human brain in awake subjects by manufacturing and supplying state-of-the-art clinical and research instruments in the fields of:

    - Neurology
     - Neurophysiology
     - Psychiatry
     - Cognitive Neuroscience
     - ENT, Orthopaedics and Neurosurgery (this is managed by our Neurosign division - www.neurosign.com)

    Magstim equipment is able to work in conjunction with many measuring technologies (fMRI/ EEG /PET/Positioning systems) so that questions about brain function can be addressed.

    Through our machines, users can assess, protect and improve the function of the nervous system in a variety of clinical and research situations.

    Our principal products are the Magstim range of magnetic nerve stimulators.

    Other services we offer:

    - Magstim Innovations

    A service designed to help researchers and other users of magnetic stimulation find the best solutions to their problems.

    Distributors

    Distributors

    Magstim Distributors can be contacted through our Sales Office.